Refund policy

Please email us at eshop@crush-cashmere.com with your order number detailing the reason for return and we will provide a returns label for you. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 working days but normally within 48 hours.